Ola Cabs / Ani Technologies — Scam, unauthorized charge.

Address:Mumbai City, Maharashtra, 400079
Website:www.olacabs.com

Ride on wed oct 19, 02:35pm
Cab white Indica Driver arvind Pal. OSN[protected]
share book from khairani road to ghatkopar railway station.
Issue : Charges 62rs from ola money. I didnt took a ride.

I booked ola an opt option to pay from ola money. I booked share ride, when driver arrive so he already has customer in it. I sat in cab, than driver told me. "Sir, the customer who already seating he booked cab for parel. We have issue in our app. It mistakenly booked. I request you to book another cab."
I doubted so i ask him to cancel from his end.
Than he request me to call ola support for cancellation and book new cab for me which is in route.
I reach ola support from app after email and call with ola they denied for refund. ola support ticket no #23672620.
Company making fool to their customers. Company should be customer oriented.
Was this information helpful?
No (0)
Yes (0)
Oct 23, 2016
Updated by [email protected]
It resolved
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Cabs / ANI Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    9455
    Pending
    0
    Resolved
    239
    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
    View all Ola Cabs / ANI Technologies contact information