Order Your Choice — Order not delivered

I have ordered sweets on the occasion of Rakhi Pournami..They promised the delivery on the same day with two time slots - 2-5 slot and 5-8 slot.. I have opted for 2-5 slot to be delivered in Banashankari, Bengaluru. ORDER NO. 82941. iT HAS BEEN PAST 8 P.M AND STILL THE SWEETS ARE NOT DELIVERED.i CALLED MULTIPLE TIMES.. BUT NO RESPONSE.. WE wish to celebrate an occassion and by choosing OYC i made a big mistake. If you take up a responsibility, you have to do it as you promise.. otherwise, you ll end up spoiling our happiest moments... IM DEEPLY DISHEARTENED BY YOUR SERVICE. STAYING ABROAD, ONE CAN UNDERSTAND HOW IMPORTANT IT IS TO BE DELIVERED ON TIME...