[Resolved]  Samsung Galaxy S Duos S7562 Mobile Phone — timtara.com is a fradulent e-commerce company

Address:Bangalore, Karnataka

Dear Sirs/Madam,

As I am Physically Challenged, I request you all to help me to get the Product or Refund.
I had placed a order for Samsung Galaxy S Duos S7562 Mobile Phone from timtara.com on dated 15th Feb 2013 and made the payment of Rs.11192.00 through my credit card payment but not delivered phone on till the date by them, even after making numerous follow-ups and mail to their customer care, (91 [protected]) ringing only No body picking up phone
The Customer Care keeps telling me that the product is being in process and will be delivered by the end of the week, next week. I get this same message since the last 21 days.
I have not only suffered monetary loss (as I have to make multiple calls) but also have been harassed as their CC is hardly ever reachable.
I hope that my request here will fetch me some response . I also want to give other potential customers a factual account of my experiences with this enterprise so that they can make an informed choice before shopping with them.
Order Detail given below for your ready reference :

Order #10397232
Product Name: Samsung Galaxy S Duos S7562 Mobile Phone
Quantity: 1
Amount: Rs. 11192.00
Transaction Id : 10175017
Order Date:[protected]:20 PM
timtara is a Noida based E-commerce enterprise and thier address is mentioned below.
Corporate Head Office
Infosecure Consulting Pvt. Ltd.
B-26 Second Floor, Sector 8
Noida
Uttar Pradesh -201301
India
I am request once again you all to help me in this regard at the earliest.
Your earlier response on this will highly appreciated.
Thanking You,
Yours Faithfully,

Nagendra HK
[protected]
Karnataka
Bangalore
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18886
    Pending
    0
    Resolved
    11172
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information