[Resolved]  Oxigen — Recharge for mobile not done but amount deducted

Address:Chennai, Tamil Nadu

I recharged my mobile on[protected] for Rs.100 for Airtel using online recharge Oxigen Services of SBI online in Chennai Tamil Nadu online. The reference number is[protected], Transaction ID is OXISBI5608259 and bank Transaction ID: IG0AEZNQP9. The amount was deducted from my account but the recharge was not done. I request the concerned authorities to do the needful and recharge my mobile
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Complaint marked as Resolved 
Oxigen Services India customer support has been notified about the posted complaint.
Verified Support
Jun 29, 2015
Oxigen Services India Customer Care's response
Dear Sir/Mam,

Refund for the below mentioned failed transaction had already been processed to the customer’s bank account on dated 22-06-15.

Thanks & Regards
Team Oxigen
Complaint comments 

Comments

I am recharge my mobile on 29/06/2015 time 09:10:19 for Rs 108 for Aircel using online recharge. Oxigen service of sbi online in west Bengal at siliguri-734001. the reference number is IGOAGJEXX3.Transaction id is WBR[protected] and bank transfer id [protected] oxigen service (india).The amount was deducted from my account . I request my balance back in my account.
Holder Name - HARESH SINGH
A/C - [protected]
IFSC- SBIN0004789
BRANCH CODE - 4789

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