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[Resolved]  OYO — Hotel charged extra amount

Website:Oyorooms.com

I booked oyo room through oyo app my booking id is B3YL3560 and paid 925 through app and when I entered the hotel they told our price is 2000 so you need to pay 1075 for checkin and 35 for water bottle, it was pathetic experience and even I can't reach Oyo customer care and there is no option in the app to complain this.
My mobile number - [protected]
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May 3, 2022
Complaint marked as Resolved 
OYO intitially don't have any customer care number but after posting it here they resolved it
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2022
OYO Rooms Customer Care's response Hi, it’s never our intention to cause any disruption to our customers and regret the inconvenience caused. Please be assured that we have escalated the issue.~Team Oyo
Verified Support
May 03, 2022
OYO Rooms Customer Care's response We tried contacting you but the attempt was unsuccessful. Please share an alternate number to get in touch with you at the earliest.~Team Oyo
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Comments

I booked oyo room through app my booking id W2BX3756 and my payment is done before visiting to hotel where i paid 995 rupess.At the time of checkin receptionist asked me to show booking id, its a clear cut intention to watch my paid amount.she insisted me to pay extra 500 saying like bookings below 1000 will charge extra 500.
Also there attitude towards customer is very bad.I also observed my co customers are also asked by this extra amount.Please take action on this.
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    +91 93 1393 1393
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    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
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