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www.oyorooms.com
3.7
Last updated Mar 26, 2024
Complaints
6582
Resolved
4541
Unresolved
2041
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OYO Rooms Phone Numbers

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+91 93 1393 1393
575
737

OYO Rooms Website


OYO Rooms Head Office Address

325, Spaze I Park, Tower B, Sohna Road, Gurgaon
NA
India
122002

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OYO Rooms Overview

Latest complaint Oyo Rooms Refund Not Initiated as Promised via Official Twitter and Phone Call has been filed on 26/03/2024. Latest Resolved Forced to pay again at hotel was resolved Mar 17, 2024. OYO Rooms ranks as the #1 most complained about among Other.

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Leave your complaints, comments, reviews and experiences regarding on our website and work with their customer service team to find a resolution.

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Recent OYO Rooms reviews & complaints(6582)

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S
sufi1511
from mumbai, Maharashtra
Mar 26, 2024
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OYO Rooms Customer Care
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OYO — Oyo Rooms Refund Not Initiated as Promised via Official Twitter and Phone Call

I'd booked a hotel for 5 dec 2023 to 9 dec 2023 at noida, but when I reached the premises, the manager told that there is no such booking and I was asked to find another hotel. The OYO customer care assisted me and told that our contract with hotel ended and not updated on oyo app so will initial a full refund and assured that this amount will be refunded within 7-14 days. I also have a written confirmation from them via their twitter ID....
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Nicky_rao_99
Mar 17, 2024
Mar 17, 2024
This thread was updated on Mar 17, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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OYO Rooms Customer Care
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Oyo Rooms — Forced to pay again at hotel

I have made additional payment of 700 at oyo reception in front of cctv.
They receptionist mentioned that they do not see booking id at their end and can't let me check in. This went onn for like 10 mins and then I was asked to pay. I was scanning a QR named as oyo at property but then, they forced me to scan another qr on a paper.
Before paying them I asked them to write on a paper to give me proof that they do not see a...
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Dr E R Rao Rao
Mar 11, 2024
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Oyo Rooms — Complaint regarding booked room at Puri with ref no.CL3V4844

I had booked a room at Hotel Savasi Puri for one day from 6th March to 7th March 2024.
1.Reached there at about 3.30 PM on 6th march.
2.It was the most shabby hotel with dirty bathroom near reception,
3.The person had to be called by phone as there was no body in reception.
4.He told me to first see the room before check in as the cost of my booking was much higher then his offer rates.
Went to the room,...
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