[Resolved]  Oyo Rooms — Amount Deducted But Booking Not Confirmed in oyo rooms

I have paid rs.768 through paytm to oyo app on 29.02.2024 to book hotel in Jodhpur. My money got deducted but booking not confirmed by oyo app. On calling customer care of oyo they have booked hotel on pay to hotel basis and i have again paid in cash and money paid through is still not refunded.

I have called customer care of oyo today and talked about the issue to the lady picked up the call and she transferred the call to her senior, the person to whom call was transferred has abused me and shouted on me.