[Resolved]  Oyo Rooms — Blocked the room, but denied one at the hotel.

Address:	Mumbai City, Maharashtra, 400055
Website:	OYO rooms

Hi OYO, I had blocked a room at Rock Regency Ahmadabad on 19th and got a conformation that the rooms are blocked, but on arrival at the hotel we were denied the rooms stating the reason that we don't have rooms available. But when asked if we want to book rooms directly and not the one that we have blocked through OYO, the hotel staff was more than happy to give us the rooms but the charge would be twice that we were assured through OYO. We had to look for other hotel and get our self the required stay as we were in the city for the first time and had already had a drive of 500kms the added task of looking for another hotel due to denial of the blocked room was not at all pleasant Please look into the issue as so much of news about OYO and then finally using it was completely different and would make me hesitant to use it or suggest it to any one