[Resolved] Oyo Rooms — Booking

Srini Rao

from Delhi, Delhi

Address:

500029

This is to inform you about oyo rooms, they have charged me twice on one bill... once they took it on my debit card and they said they did not receive any money and then they charged me in cash, the ref no is FNLZ-2065, I have called more than 10 times, they put me on hold for 45 min and the call brakes, I am paid too much for my mobile bills too, they have been saying that it is with esclation team and they never come back... pathetic services, fraud services... i am really vexed with them...someone please help me... you can reach me at [protected]...

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Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jan 26, 2016

OYO Rooms Customer Care's response Dear Guest, We are appalled to know about this. We are working hard to deliver great customer service each time someone visits an OYO. It is rather embarrassing to know about this issue happening to one of our early and loyal guests. Rest assured, we'll investigate and solve the issue leading to this. Our customer experience team will very soon get in touch with you regarding this. We promise to deliver an amazing stay experience, the next time you stay with us. Thanks for your patience. Team OYO