[Resolved] Oyo Rooms — Booking Confirmed through Oyo rooms, Hotel Owner denying it

[Resolved] Oyo Rooms — Booking Confirmed through Oyo rooms, Hotel Owner denying it

T Tarandeep Singh Pahwa from Delhi, Delhi

My booking ID is ESCN7241. I had booked hotel in Mehra residency for 8 rooms for 27 and 28 Nov. Yesterday hotel owner told me that we don't give bulk booking to Oyo rooms. That too after I called regarding food inquiry. Why it was told to me yesterday (11/11/15)? Where will my 24 relatives stay? Dates are on my head. Please resolve this asap. Your customer care is of no use. Thanks Tarandeep [protected] Was this information helpful? No (0) Yes (0)
Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Nov 13, 2015 OYO Rooms Customer Care's response Dear Guest, We are appalled to know about this. We are working hard to deliver great customer service each time someone visits an OYO. It is rather embarrassing to know about this issue happening to one of our early and loyal guests. Rest assured, we'll investigate and solve the issue leading to this. Our customer experience team will very soon get in touch with you regarding this. We promise to deliver an amazing stay experience, the next time you stay with us. Thanks for your patience. Team OYO
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