Oyo Rooms — Booking failed but amount deducted

Address:Gandhinagar

I was booking an Oyo in gandhinagar through application. When i was paying, the amount got deducted but it showed that retry payment booking failed. And in the app it is not showing anywhere. When I tried to reach customer care they asked for booking Id. How can I get booking I'd without a successful booking?. When I tried again the customer cared agent told me that he is transferring my call to his senior and put me on hold for 10 minutes and no one answered. I want my money back which was 1271. Booking email I'd was - [protected]@gmail.com
+1 photos
Was this information helpful?
No (0)
Yes (0)
OYO Rooms customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6583
    Pending
    1004
    Resolved
    4542
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information