[Resolved] Oyo Rooms — Cheat organisation

Imran Ahmad Siddiqui

from Tellicherry, Kerala

Address:

New Delhi, Delhi

Yesterday i have confirmed about my buking frm chennai and OYO people confIRMED by buking...i reached by flight to delhi and when i reached hotel they declined my check in stating rooms are not availabe i showed my buking they asked me to go out and check oyo...i called oyo they sumhow arranged sum odr hotel which was 10 km frm that place i went there...they have told me that they stopped business wid oyo... I was helpless...furstated...agitated...finally decided to search hotel on my own and i buked... Wasted money...tym...i wont leave u people

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2015

OYO Rooms Customer Care's response Dear Guest, We are appalled to know about this. We are working hard to deliver great customer service each time someone visits an OYO. It is rather embarrassing to know about this issue happening to one of our early and loyal guests. Rest assured, we'll investigate and solve the issue leading to this. Our customer experience team will very soon get in touch with you regarding this. We promise to deliver an amazing stay experience, the next time you stay with us. Thanks for your patience. Team OYO