Oyo Rooms — Complaint regarding booked room at Puri with ref no.CL3V4844

I had booked a room at Hotel Savasi Puri for one day from 6th March to 7th March 2024.
1.Reached there at about 3.30 PM on 6th march.
2.It was the most shabby hotel with dirty bathroom near reception,
3.The person had to be called by phone as there was no body in reception.
4.He told me to first see the room before check in as the cost of my booking was much higher then his offer rates.
Went to the room, found a double bed, in bathroom geyser water was leaking.
5. He told that it is not 3 star as mentioned in your site.
6. No dining arrangement but i told that i had booked with complimentary breakfast, he said absolute NO.
7. His Tarriff was 1600 per room per day with AC and checkout time is 7 AM, while booking site shows 11 AM.
8. I had paid 724 Rs as advance for 20% of payment.
9. No wifi as written in hotel description

It is highly disappointing to have booked an OYO room with false promises.I feel cheated because --
*The hotel was not as promised in your website and definitely not 3 star.
** No complimentary breakfast as there is no boarding, but i had paid the part tariff including breakfast.
*** It seems you enroll hotels without verifying their credentials as written in your web site.
My Request--
* Please return my advance paid i.e 724 rs via Gpay (Receipt attached)
** Do not mislead people in this way, As we hold OYO rooms in high esteem,
DR E Rajeswar Rao
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