[Resolved] Oyo Rooms — Dirty rooms and dirty bathroom- need full refund

[Resolved] Oyo Rooms — Dirty rooms and dirty bathroom- need full refund

A Aslam_infy from Bengaluru, Karnataka Sep 17, 2022 Sep 23, 2022 This thread was updated on Sep 23, 2022

Hi, I have booked 4 rooms in oyo for 8445rs online and I did early checkin for 2 room by paying 1000rs cash. Once after checkin I found the rooms and bathrooms were dirty and I made complaint. After speaking to oyo manager I made a checkout from rooms within 2 hours. I am looking for full refund for my booking id: VZ7W5372. Oyo is refusing for full refund. Need help Was this information helpful? No (0) Yes (0)
Oct 30, 2022 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Sep 22, 2022 Updated by Aslam_infy Oyo representative were trying to cheat on us. Need help to resolve the issue Verified Support Sep 23, 2022 OYO Rooms Customer Care's response Hi, it’s never our intention to cause any disruption to our customers and regret the inconvenience caused. Please be assured that we have escalated the issue.~Team Oyo Verified Support Sep 23, 2022 OYO Rooms Customer Care's response We have processed your request for a refund from our end. It takes 7-14 working days for it to reflect in your account. In case of any queries please feel free to reach out to us. ~Team OYO
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