Oyo Rooms — Earlier check out without my knowledge | |||||
I have booked the hotel from 5- dec till 17 dec 2015 in Karol Bagh delhi (Hotel Ashoka International), i have paid advance from the debit card all the amount, but now on 8 dec 2015, they told me (the hotel staff) that u should vacant the room as oyo has checked you out from there list. After listening the argue i tired many times calling the oyo rooms but of no use, out o[censored]nlimited times only one time i get the chance to speak to the executive but he also put me on hold for hours, As We are already out of home network Roaming (Call Cost) Cost is the extra burden we have to bear for there pathetic service & responses. Response of OYO team & Hotel team is so frustrating (high Level) that i want to go to court right away and request for Solution, As till 17 Dec i have stay in delhi only for my office work. Mobile No:-[protected] Was this information helpful? | |||||
OYO Rooms customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
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Dear Suresh
We're sorry to know this. Please share your contact details and we'll certainly fix the same for you.
We're sorry to know this. Please share your contact details and we'll certainly fix the same for you.
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Advance booking is a fraud
You have no option after booking in advance and support people keep you holding for hours for hiding frauds