Oyo Rooms — Fake OYO Rooms

Address:	New Delhi, Delhi
Website:	www.oyorooms.com

Hi Team,

This is regarding Booking id: FPYZ9651
It was a total embarrassing experience with OYO. The room that was offered to me previously at Hotel PGSS Inn was a complete **** and does not even deserve to be a called an OYO room. Some of the dissatisfying features of the rooms were:
• Small in size
• Damped walls
• Stinking smell
• Bathroom of size 6 ft by 2 ft, a person cannot even take bath properly
• Staff discussing about alcohol all the time
• Kitchen was unhygienic and spilled all over
• It was located quite inside a residential area where cabs also found difficult to trace their paths
Is that what OYO rooms offer to a couple? At 10 pm in Delhi, I had nowhere to go and had to rebook a new hotel at a costlier price with the help of agent Nitin.
Firstly, how come a property with such low features marked as an OYO hotel?
Secondly, I would like to seek compensation for shifting my booking, otherwise I would have preferred makemytrip (value plus rooms) as they give what they promise.

My other 2 bookings have followed the same shifting.
XEAM6385
PYFI3680

Regards,
Niraj Choraria