[Resolved] Oyo Rooms — False booking confirmation

Sumeetds

from Bengaluru, Karnataka

Address:	560043
Website:	www.oyorooms.com/hotels-in-bangalore

I called oyo rooms no. [protected] for booking at 8 pm on 24th jan for booking in domlur for 8 nights. oyo guy confirmed booking with 30% discount with total of rs 12496 but, after hour at 9pm when i have not received any message of confirmation then i called it again and next guy said there is no booking on my name. its total fraud service. i asked booking again he said maximum he can give is 20% discount. moreover, they dont have any means to take complaints from consumer. Oyo is fraud company, cheater

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Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jan 24, 2016

OYO Rooms Customer Care's response Dear Guest, We are appalled to know about this. We are working hard to deliver great customer service each time someone visits an OYO. It is rather embarrassing to know about this issue happening to one of our early and loyal guests. Please share your booking ID/contact details and we'll solve the issue leading to this. Thanks for your patience. Team OYO