[Resolved] Oyo Rooms — False promises and bad rooms and images are different to make fake promises
R
Ravi Nyati
from Kota, Rajasthan
Address:
122002
Website:
www.oyorooms.com
The images shown in the oyo rooms is totatlly different from the real one and the hotel staff also says that no such kind of rooms are available in our hotel.
Worst experience with lack of amenities and rooms are untidy and not upto mark as per the cost.
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2016
OYO Rooms Customer Care's response Dear Guest, We are appalled to know about this. We are working hard to deliver great customer service each time someone visits an OYO. It is rather embarrassing to know about this issue happening to one of our early and loyal guests. Please share the booking ID/contact details and we'll solve the issue leading to this.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment