[Resolved]  Oyo Rooms — Hospitality and room service

Address:	Bangalore, Karnataka, 560095
Website:	www.oyorooms.com

Date of incident: 21/9/2016
Client number:[protected]
Address: flat 201, f wing, raj leagacy tower, near hometown, vikhroli (W), mumbai
I and a colleague of mine checked-in on the 20th sep 2016 around 6:30pm. Before retiring for the day, when asked about breakfast the caretaker said he can get what we want. He gave me a choice of south indian (Idly and vada) or poha. I did not have anything in specific and he said he will arrange.
Concern #1: the next day to my surprise i see 1 idly and 1 vada served to me and my colleague.in reality a plate will have 2 idly and 1 vada. When asked why this setup. He claimed he said he will serve us 2 items and this is it. I was taken aback. Did not have time to sit and argue with him as i had a meeting to attend and went back to my room to get ready.
Concern #2: i take a shower and see that only one soap is available which was l already used by my colleague. When asked for another, he denied giving an extra.
Concern #3: at around 10:55am the guy comes and knocks the door. When i opened the door he asks me if i'm checking out. I said i've just taken a shower need at least 10-15 mins to get ready. He out rightly says, "you have to check-out in 5 mins. As my next guest is already here". I again requested for time but he insisted i had only 5 mins (3 mins already taken to finish my conversation). I had to quickly get ready, pack my stuff and come out of the room.
I have used oyo in chennai and hyderabad before and also a regular user at the cities oyo is available. Haven't been treated like this before.
This is was the worst ever experience i've ever had and would request you to kindly remove the place from the list or improve.
I hope this will be taken seriously and will be resolved soon.
I would expect a response/acknowledgement to my email id srihari. [protected]@eveniontechnologies.com