Oyo Rooms — Hotel booking | |||||
I have booked a room in oyo premium MMM Hospital at chennai from 24th to 27 of this month with booking id HIMW0921.. i have booked this hotel one week back and they confirmed booking and paid amount full in advance...today morning i..e i got confirmation message of booking of that hotel.. after some time i got one more message saying that hotel booking has changed to some other oyo room which is approximately 5 km from the previous hotel booking ..i called twice to oyo helpline they said they cant give that hotel... i[censored] want to stay or you cancel the hotel they said they cant give the same hotel the which i earlier booked.. they forced me to cancel the booking.. booking a hotel is my choice and i book based on my needs.. u people decide where i have to stay... this is one of the worst experience of my life for booking hotel.. i[censored] would have confirmed before.. i would have booked same hotel through other bookings.. they promise one thing and they do one thing.. totally its a fraud company.. cheating people.. please people of india.. dont trust and dont book oyo rooms... The reason for complaining is that.. what i faced today.. tomorrow somebody else will face same problem.. these oyo people will take it granted.. they play with people sentiments.. appropriate action should be taken.. and indian government stringent rules to avoid such fraud ... still they need to refund my money.. if i they dont refund.. then i need to take further steps... Was this information helpful? | |||||
OYO Rooms customer support has been notified about the posted complaint. | |||||
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