[Resolved] Oyo Rooms — Hotel services

anil5151

from Palackattumala, Kerala

Address:	New Delhi, Delhi, 122018
Website:	Oyo rooms.com

I booked a room in the hotel ravin through oyo rooms no. 688 i checked in hotel at 3.30 pm. I am given room no. 302 and paid full amount rs. 1289 at the counter. When i went in the room the ac was not working properly. I made complaint my room was changed to 305 but it's ac is also not working properly. I had logged the complaint at oyo on phone but neither ac is working nor they refunding my amount. I am great suffering in hot temperature.

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Jul 8, 2017

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2017

OYO Rooms Customer Care's response Dear Anil,
We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Please share your booking ID and we'll look into the matter for you. Appreciate your patience and understanding in this regard.

Regards
Team OYO