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[Resolved]  Oyo Rooms — Money debited from my account but there it is shown as failed transaction

I had booked a room thtough oyo 15 minutes ago money has been debited from my account and after that it is shown as failed transaction my email is is [protected]@gmail.com, mobile num [protected] money debited is 3703 date of booking[protected]:10am thru my ing vysya bank account
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Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Dec 09, 2015
OYO Rooms Customer Care's response Dear Guest, We are appalled to know about this. We are working hard to deliver great customer service each time someone visits an OYO. It is rather embarrassing to know about this issue happening to one of our early and loyal guests. Rest assured, we'll investigate and solve the issue leading to this. Our customer experience team will very soon get in touch with you regarding this. We promise to deliver an amazing stay experience, the next time you stay with us. Thanks for your patience. Team OYO
Verified Support
Dec 24, 2015
OYO Rooms Customer Care's response Dear, We hope the issue is resolved now and a mail has been sent to you with the complete details. Your satisfaction is what matters to us. We hope you'll give OYO an another chance to host you. Appreciate your patience & understanding in this regard.
Complaint comments 
3 Comments

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Comments

+[protected]
India received a call from this number asking for debit card details when i said i dont have debit card on this account i used for transaction which is havinh only net banking he turnedoff the call
Reply
I was called by anotherone, , asking me to wait till evening so that money which got stuck due to technical reasons might get credited and transaction might be succesful and booking might get confirmed, , but it never happened, , i had confirmed with my bank regarding transaction, , money transfered in to their acount yeaterday itself and they must refund the amount in case of discripencies, , lost hopes after checking various complaints regarding oyorooms
Reply
Another spam call from oyo asking for debit card details and this time they want pin number of the card to be added to debit card number, do you people think we get cheated by you another time, junks of the world, waiting patiently regarding the issue, i had communicated with cybercell, regarding the calls, i wll find you, you cheated me, i wont leave, it is my message to you
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    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
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