Oyo Rooms — Money deducted twice

Oyo Rooms — Money deducted twice

I Imlijamir from Pune, Maharashtra Mar 6, 2024 Mar 9, 2024 This thread was updated on Mar 9, 2024

I booked oyo room and paid ₹4, 573 through google pay but the payment was pending/ cancelled and I was told to pay again. Hence I paid ₹4, 573 twice. +1 photos Was this information helpful? No (0) Yes (3)
OYO Rooms customer support has been notified about the posted complaint. Mar 06, 2024 Updated by Imlijamir Some technical error rest payment of ₹4, 573 deducted from my bank twice. Here are my booing details. Booking id: WV280243 Venue: Townhouse OAK Oyo Hitech City near Image Hospital Booked on: 06/03/2024 Check in date: 07/03/2024 Check out date: 10/03/2024 Payment amount: ₹4, 563 I PAID TWICE FOR ₹ 4, 573 & the 2nd amount deducted has not been refunded to me yet. Attached below are details of double transaction made to oyo. Transaction amount: ₹4, 573 Kindly refund my amount of ₹4, 573 with UTR number[protected] as soon as possible. Regards Imlibenla Jamir Verified Support Mar 07, 2024 OYO Rooms Customer Care's response Hi, we're concerned looking at the experience you faced with us. We've escalated the issue internally to get it investigated for you. Our team will soon reach out to you to share an update. Your patience in the interim is appreciated.~UC Mar 08, 2024 Updated by Imlijamir OYO has reached out to me but so far haven’t gotten my money back. Mar 09, 2024 Updated by Imlijamir OYO made me pay twice for a hotel only to have it cancel at the end and they still haven’t paid me back! Is this a scam?
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