I have not been refunded amount regarding my booking. I was denied checkin by the hotel staff reason being that they had not received the booking amount from the company side. I had paid at the time of booking but still was denied checkin and was told that I would refunded within 7 to 14 days. Its been about a month and still not received amount in my source account. Customer care did not transfer my call to the concerned department. I am attaching my details:
Name - Rahul Kumar
Booking Id - TT6K3711
Booking Date - 20th May, 2020
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OYO Rooms customer support has been notified about the posted complaint.
Hi, we always strive to go above and beyond for our customers and deliver delight with the best possible experience. We request you to kindly allow us some time to get it checked.
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