[Resolved] Oyo Rooms — oyo hotel owner refuse to give room after i have a confirmed booking from oyo
N
Nithin Gowda
from Hyderabad, Telangana
Jan 3, 2022
This thread was updated on Jan 3, 2022
I had done a booking with oyo (Booking id xblt4871) in chikkamagaluru and i got confirmed booking email from oyo but the owner denied my booking stating they have some dispute with oyo from past 2 months and he will not give room to oyo customers. But my question is why oyo is showing that hotel in there website?
Finally we not got any room in chikkamagaluru and we spent whole night in our car..
+3 photos
Was this information helpful?
No (0)
Yes (0)
Aug 2, 2019
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2019
OYO Rooms Customer Care's response Dear Guest,
We are sorry about the experience you had. Please allow us sometime to get this checked.
Regards
Team OYO
Verified Support
Jul 02, 2019
OYO Rooms Customer Care's response Dear Guest,
Our team attended the concern diligently and the needful has been communicated to you over mail. We assure you such instances will not take place again. Let us know for any other assistance.
I had done a booking with oyo (Booking id KQU93567 and i got confirmed booking email from oyo but the owner denied my booking stating they have some dispute with oyo because Oyo is not paying them and he will not give room to oyo customers without refund, so my question is why because of their issues costumer is suffering .
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Finally we not got any room