[Resolved]  Oyo Rooms — oyo hotel owner refuse to give room after i have a confirmed booking from oyo

I had done a booking with oyo (Booking id xblt4871) in chikkamagaluru and i got confirmed booking email from oyo but the owner denied my booking stating they have some dispute with oyo from past 2 months and he will not give room to oyo customers. But my question is why oyo is showing that hotel in there website?

Finally we not got any room in chikkamagaluru and we spent whole night in our car..
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Aug 2, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2019
OYO Rooms Customer Care's response
Dear Guest,

We are sorry about the experience you had. Please allow us sometime to get this checked.

Regards
Team OYO
Verified Support
Jul 02, 2019
OYO Rooms Customer Care's response
Dear Guest,

Our team attended the concern diligently and the needful has been communicated to you over mail. We assure you such instances will not take place again. Let us know for any other assistance.

Regards
Team OYO
Complaint comments 

Comments

I had done a booking with oyo (Booking id KQU93567 and i got confirmed booking email from oyo but the owner denied my booking stating they have some dispute with oyo because Oyo is not paying them and he will not give room to oyo customers without refund, so my question is why because of their issues costumer is suffering .

Finally we not got any room

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