[Resolved]  Oyo Rooms — oyo rooms cheated me and no support midnight without room and no refund fully cheated

Address:

OYO Rooms Head Office Address: OYO Rooms, 325, Spaze Tech Park Tower B, Sohna Road, Gurgaon, Haryana, India, Pin Code – 122001., 122001

Oyo room booked in oyo rooms app yesterday 25.01.2020 my booking id vxhe5098... Spot on 66346 raahila lodge kamarajar road kumbakonam... I booked on 10.45 on sg notification if pay now 20 percent discount... O was thinking... But i recieved a call from oyo [protected] from oyo customer care spoke i asked to pay at check out but i have to pay earlier check in so stupidly i paid room tat is reason i stucked... Foolishly i fully trusted on oyo rooms last 4 to 5 years im using oyo blindly all breakup.. Hotel manager denied booking at time check in 8. Am he saying but in my oyo portal it was 12. Pm 25th to 26th 11am check out.. And room also not clean... How oyo rooms commited with this hotel very bad.. I call n asked oyo customer changed any other otels near by without my permission he cancel and booked again and cancel that room twice.. When i asked refund they put on hold nearly 10 times like this hold and i again try to oyo customer care call back.. No calls after that.. Then finally i talk with higher officer raise a complaint but he said i ll discuss with my team then only i can refund.. Hi txxxxai, your request is logged under case id 26028356. Reach out to oyo guestline [protected]... Thing of my situation standing with out room outside of road mosquitoe bite.. My battery was dead talked with customer care.. I argue with my mom got upset... Atlast blindly trusted oyo got cheated and i was stand in road at 12 o clock midnight with my mom n luggage... And cheated me no refund as per policy.. I dont knew wat is stupid policy.. Refused room how to no refund policy... So i came here for consumer complaints... Raise a issue will support me thanks in advance...