[Resolved]  Oyo Rooms — oyo wallet money

Address:	Jaipur, Rajasthan, 302020
Website:	www.oyorooms.com

Hi,

I would like to file complain in regards to oyo rooms. I downloaded there app and i got 1000 rs.in oyo wallet. However after reading the terms and conditions i recommended my 5 friends to download oyo app so that i could get 200 referral amount on each sign up and that would. Make total of 2000 rs.in my wallet. But i only got 1800 and when i booked a room in a hotel i found that instead of all amount only 137 rs. Was deducted and rest was asked to be paid through my card. I was shocked because the total amount should have been deducted from my wallet. I raised this concern to customer support through chat whose name was mr. Archit and he informed me that as per oyo policy at one booking only 10% of oyo money gets deducted. I asked him where is it mention in the policy he was not able to answer. Instead of that he was just apologising. I mean oyo rooms is such big brand and such kind of fraudulent activity not expected. Strict action should be taken against them.