Oyo Rooms — Paid for room and did not get the room

Oyo Rooms — Paid for room and did not get the room

S Salim T.A. Nov 22, 2022 Nov 24, 2022 This thread was updated on Nov 24, 2022

I booked a room at OYORooms on 12th Sept. 2022 and paid online Rs 935/- Booking ID BYOM1333 and when i reached the hotel i was told by the reception staff that no room booked by OYO for me. then immediately i contacted and kept on holding for several minutes and at the end they said Sorry my money will be refunded within 14 days which i did not receive till date [22.11.2022] Was this information helpful? No (0) Yes (0)
OYO Rooms customer support has been notified about the posted complaint.
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OYO Rooms Customer Care

from Chandigarh, Chandigarh

Nov 24, 2022

Verified Support

Dear Salim,

We understand how inconvenient it is and we would never want our guests to go through such an experience. Rest assured, our concerned team will get this checked and connect with you at the earliest.

Regards,
Team OYO

OYO Rooms Customer Care

from Chandigarh, Chandigarh

Nov 24, 2022

Verified Support

Hi, we believe our team has already connected with you with a resolution and has done the needful. Do let us know for further assistance.~Team Oyo