[Resolved] Oyo Rooms — Refund not received | |||
After cancellation, OYO Room not refunding my money instead of giving assurance in mail only. My Booking No. WGRD8354. As per the policy it will take 4 days after cancellation for refund. And my first mailing date is 23rd Nov and today is 1st dec. Please do something to giving back my refund. Was this information helpful? | |||
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint. Verified Support Dec 01, 2015 OYO Rooms Customer Care's response Dear Guest,
We are appalled to know about this. We are working hard to deliver great customer service each time someone visits an OYO. It is rather embarrassing to know about this issue happening to one of our early and loyal guests. Rest assured, we'll investigate and solve the issue leading to this. Our customer experience team will very soon get in touch with you regarding this. We promise to deliver an amazing stay experience, the next time you stay with us. Thanks for your patience.
Team OYO
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2 Comments | |||
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My transaction was made by Allahabad bank debit card and i had share the bank details of HDFC for refund.