I am very sorry to inform you that i have cheated by oyo and looking forward to get a resolution on that.
I have booked hotel pradhan residency in darjeeling for my family from oyo dated 11th oct'19 to oct’ 21. My booking id is rjkx4751.
But when myself and family reached there the hotel refused to take the booking and they mentioned oyo is banned in darjeeling form long time. The hotel receptionist spoke to oyo call center representatives but nothing happened. We were strand in cold & exhausted from journey. We called several times to oyo, every time new representatives picked (Amit, shreya, many others) up the call and had to say the same story. None has solved and everyone said they would call me in 2 mins but their 2 mins never happened.
The following day one of oyo manager called to refund the due but i don’t think this is not sufficient. Oyo has cheated me and made my family suffer and have paid lot extra money to find accommodation there. Attached herewith the hotel lobby oyo rejection notice.
I want you to settle the matter effectively.
I just returned from our tour hoping you to solve the matter soon. If you do this kind of service i doubt of oyo’s growth.
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but refused online payment from hotel guys as the payment was done already,
trying to call since then no response either
Booking ID ARFX6359 Rs. 1092.00 amount deducted
and also booked next immediaately but no oyo was found wrong info on app but deducted 1234.00 for cancellation fees.