Address: | 560076 | Website: | Oyo.in |
I placed a booking in sri srupaja pride hotel in abids, hyderabad. I told ur customer care rep that i will be entering hotel in the morning at 7 or 8 am.
-i was not told about extra expenses that i will incur.
-the room was stinking.
-ac was not functioning.
-wifi was rectified and used by me.
-complimentary breakfast was denied initially but later was provided upon request saying "i will stay for only 13 plus hours".
-oyo customer care team approached me for feedback over the phone i asked them to call me in 10 mins as i was driving. No one bothered to call me.
Oyo services is getting worse day by day no wonder it will be in a state like uber one day pls mark my words...
Thanks,
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