Oyo Rooms — Shifting the hotel without customer approval

Address:

hyderabad

Hello,

i have booked a room in OYO suncity vijayawada for 2 days i.e., 20/01/2024 to 22/01/2024, i made the payment of 1271/- through online ref#[protected].
without my approval OYO team shifted my hotel from suncity to Adiya grand, I called the OYO customer care team, no one is responding for this,
I spoke to santosh verma, tasleen, manisha, juhi, srikanth verma and many many more. they are do not take any responsibility for that

I sincerely want to escalate this issue to indian compliants forum to take action on OYO