[Resolved] Oyo Rooms — Weird of all the department and refund offence | |||||
I had book a room through oyo room aap with booking id tujk6389 oyo premium sikandarpur metro station and after getting to the place no staff was available and had waited around half an hour no resolution and response through owner. Not to waste time i called to oyo customer care all the executive are with no resolution a way of handing the job to other few minute late i got a call through an executive from senior department and again with no resolution at the and with no resolution i changed mind and move to next hotel and again i got call she was trying to assist i asked to the hotel oyo rock heaven she inhibit to do so. When i tried to know about the amount to be refunded said in weird behaviour "i'm sorry it against the policy. At the end with no resolution and disappointment. Was this information helpful? | |||||
Jul 28, 2016 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Jun 27, 2016 OYO Rooms Customer Care's response Manoj, This is not something we like to hear from any of our guests. We regret the troubles you had to face. Thanks for sharing the booking details, and our team shall work on it for you and get back to you with an update asap.
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