Booking id: mwyv9165. First of all oyo customer support is very very very very worst because they don't responsibility in email and social media. I explain full details. This hotel staffs rude behavior and bathrooms not good and very very limited breakfast and room service not good and room amenities so i contacted oyo and that time ashish manager promise me future booking don't happen this and we will take feedback so i asked i will book again this hotel if again same happened so i want my money so he agreed so i booked after 1 month for this same hotel (Booking id mentioned first line) but they not care my feedback and complaint so happen this same so i write multiple times email but no one responded. I emailed 55+ time but no one responded so i contacted they social media but don't replied and ignore my comments. Now 4 months after. I want my money. Don't blame and cheating to customers
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May 30, 2019
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Apr 29, 2019
OYO Rooms Customer Care's response Dear Guest,
We are tremendously sorry for your dismaying experience. Thank you for sharing your booking ID. Our concerned team will connect with you shortly.
Regards,
Team OYO
Apr 29, 2019
Updated by lourdu I want my money. Firstly don't fool again again to customers. I want my full money because this is happening second time but you again excuse me future don't happen. I'm fool? I want my money
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