Parveen Travels Complaints & Reviews

Kindly resolve the issue as soon as possible. I have already mentioned my concern about through your customer care... Again i would like to remind the same. On boarding point i've reached earlier (20:1 pm) to my boarding time. Further i've waited until my boarding time for my bus... But the bus was not reached.. So that i've called the bus operator on 08:58 onwards (Attached screenshot for your reference) the call was connected on 21:00 and...

Hi

I traveled from chennai to thanjavur last night[protected] but there was a fault in the bus tn01bj6958.

Although the bus driver informed the office at melmaruvathur about the issue, no step was taken until we reach jeyangondam. He was driving at a speed of 40kmph until jeyangondam.

After that, the engine ceased to move and all the passengers were waiting outside the bus for nearly one hour for...

Sir, am a defence personal presently serving in india air forec delhi. I was traveling from salem to coimbatore by my own car on 25 jan 2020 at 18:02 hrs.in the mid way of road your company bus number py01 cl 7599 which on keen follow on me was driving very rashly and at a situation the bus driver just hit on my car and my dented my car. I request you to take action on the bus driver so that he doesn't creat any by issues like this... This...

We had booked our tickets at parveen travel from nagercoil to chennai, due to cellular problem the bus driver somehow managed to board at 12:30 pm. It took nearly 14 and half hour travel. Where we are about to board at our destination at around 7 in the morning. We all understood the situation of bus condition and we cooperated with this regard. But finally our stop is at koyambedu, but they left us in perungalathur. We were disappointed...

I have booked ticket from chennai to vedaranyam through red bus, i got a confirmation message from red bus with the contact details, on boarding the bus was 1hr late and they said due to driver issue bus changed and alloted me l8 in different bus, suddenly by 7.30 they stopped the bus in velankanni and said you have to travel by your own, being new to the place i didn't know where and how to go to my destination, i searched for the travels...

It is sad to note that I did not get a water bottle when I needed the most travelling from Pondicherry to Coimbatore by Volvo bus. Travelling by AC bus, water bottles are to be given. The driver in a cool manner replied that he forgot to take the case.

This is callous and travel agency, established as Parveen, must be aware that the body needs to be hydrated while travelling by AC bus. The worst comes when the driver is least...

I booked ticket yesterday night but it was not confirmed through paytm but transaction was successful between paytm and parveen travel, but no tickets. Please work on refund. This was message from paytm “your transaction of rs.1706.0 to parveen travels under order abbjchm37c3389 was successful on tue dec 17 22:39:30 ist 2019.”, i booked different tickets now, please work on refund....

Dear parveen travels,

This complaint is regarding the recent discomfort i felt in today morning. Actually i had booked a ticket for madurai to nagercoil through online. The scheduled boarding time was 4:45 a. M. And i had receached at 4:30 a. M. Itself. But the bus did not come for pick up and while checking with the local branch i. E. Madurai periyar bus stand pick up point. No bus where come at this pick up point and left...

I booked a ticket from chennai to thirukadaiyur in parveen travels pvt ltd and boarding time was21:30 hrs at koyambedu through red bus portal. Due to heavy traffic the bus operator advice to board at t. Nagar which i accepted and waited upto midnight 12:15hrs for the bus to come to t. Nagar and the bus broke down near mahapalipuram. Initially the driver told there was fuel problem and diesel will reach and will top up and journey will continue....

I travelled on 28.9.19 from chennai to bangalore @5.25 am in parveen travels. While booking ticket it was mentioned bus with rest room n pantry. But bus didn't have that facility. While you failed to provide the agreed facility still charged extra fare. This s unacceptable n you guys never bothered to refund the extra money charged. When travels fail to provide facilities as promised need to refund the extra money collected otherwise stringent...

My mother is travelling from thrissur to chennai.
First of all they couldn't come on time. She had to board from a different point, they had sent a volvo and she had to go to a different boarding point and then again board the bus from there.
The bus was supposed to arrive at 6.30. And now they said they cannot drop in the dropping point mentioned, they will drop in a different place.
She still hasn't reached chennai...

I was boarded for tiruapti on 31st august through your bus at gandhipuram, coimbatore.

The female who was at the office and also checked the ticket was behaved very badly and not at all listened our queries. Without answering she simply going down of the vehicle. We felt very bad
Pls appoint little educated people and train them how to behave with passengers

The next is driver who was like soughting while...

My Son Rithwik Chithreddy booked his ticket in your Bus service through Goibibo from Chennai To Hyderabad on 30/08/2019 having PNR No BSPT[protected] having got allotted seat no V4. My son got delayed by 7 mins to reach the boarding point (as there was heavy rains & traffic jams). Instead of reaching 7.45 he reached at 7.52 PM. I received a call( Only 1 call, on registered mobile number) from [protected] at around 7.45 stating the bus is standing...

I got call around 3pm on 30th aug 2019, that my pickup point from pour toll is chnaged to koyemdedu and timing from 8pm changed to 7pm. On way to koyededu bus stand got conved that stay koyemdedu metro station thus was standing there for 1 hr n after every 5-10min calling customer care number thus got conved that bus will start, will reach soon, ur information conved to driver.8pm driver called i am waiting in initial pickup location pour,...

A worst service you can ever have. Very unprofessional staff including the staff at the koyambedu office. The staff harass the customers & lie to the teeth. Busses are dirty & staff including drivers are absolutely rude (Earlier experiences). Never recommended. They dont even bother to respond to the customer inspite of leaving the customer at lurch. My son was travelling from chennai to hyderabad & his boarding time was 7.45, he reached...

Your bus under registration kl 07 cn 4799 is driving very irresponsibly along ecr, having put us in risky compromised situation. Situation involving cornering us, overtaking at single file roads we'd like you to investigate upon this incident. Date of incident : sunday 25 august 2019, time of incident :6:40 am. We'd like you to be responsible and really process this complaint under a serious note....

I was informed that the bus started in early morning at 2 30am to tripathi and i confirmed the say by contacting the office near by.. Calling by 2.15am and shouting at us saying bus is going to leave and asking us to take a private cab to come all the way to egmore.. After 5mins we reached the stop bus was still standing there. What kind of customer service is this??
While returning back the bus was stopped in chennai ambattur which...

Date 5/july/2019. I had a booking from bangalore to chennai
Boarding time 5:50 am at electronic city.
I reached that point at 5:57 due to weather conditions and rain. Till the time bus was left. I did a call on given number but they said bus has left. I called again to ask them to wait and have travelled 10 km more to catch the bus but they blocked me/didn't pick my call. I am regular customer of praveen travels. When your bus...

Date 5/july/2019. I had a booking from bangalore to chennai
Boarding time 5:50 am at electronic city.
I reached that point at 5:57 due to weather conditions and rain. Till the time bus was left. I did a call on given number but they said bus has left. I called again to ask them to wait and have travelled 10 km more to catch the bus but they blocked me/didn't pick my call. I am regular customer of praveen travels. When your bus...

Trip cmbt to vedaraniam 27.07.2019 night 9.30pm, i pothuvudaichelvan with my family boarding at cmbt bus stand opp near tn elect comm office, driver cell call divert us wandering between omni bus stand and cmbt. Each boarding point he stopped bus more than 15mts. At velankanni bus stand to unloading luggage driver fight with parcel receiver more than 30mts, unloading parcel 45 mts, so we arrived vedaraniam 8.10am. Please take action against...