PayU — amount is deducted from the bank account and not has been transfered to the oxigen wallet

Address:

New Delhi, Delhi

my name is nanki kaur.my mob no is [protected].I make a transaction of 100 rupees on 20th march 2015 to load my oxigen wallet.this was online transaction.during this process the transaction stops at the payu payment gateway but the amount of 101.50 rupees was deducted from the bank account and this amount has not been transfered to my oxigen wallet and not refund to the Punjab national bank account no [protected].the transaction detail is given below:-payu/[protected]/[protected]/.and now I request you to solve this problem as soon as possible