PayUMoney — amount not refend

Address:

Pune, Maharashtra

Payment Id : 23209468 I ordered a kushi enterprises from "thaithingal.com". I paid a money amount of Rs.7899.00 and they confirmed that there is no stock. But still the amount is not refunded. I raised a dispute, in my payumoney account, it shows "Fully refunded" but i didn't get my money. Also, Refund Expected date is said to be "31th Jan 2015", but still it didn't reach my bank account. So please help.