[Resolved] PayUMoney — Birthday Cake order

marunimadr

from GUWAHATI, Assam

Mar 7, 2023

Address:

Don't know

I paid 648rs.to PAYU on 24thfeb for a birthday Cake ordered on Dailycakes.in website for 26th February to be delivered to Goalpara for Karabi Saikia. Till date no cake delivery and no refunds. No response from anyone. I want refund.

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Mar 10, 2023

Complaint marked as Resolved

My problem not solved and they told me solved. I m genuine. I provided the proof of transaction ID 16859101714 for 684rs. on 24th February paid to PAYU in the name JASH SADH. I m not satisfied with your service.

PayUMoney customer support has been notified about the posted complaint.

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Comments

marunimadr

from GUWAHATI, Assam

Mar 9, 2023

I want to know about my complaint. Please send me update.

PayUMoney Customer Care

from Gurgaon, Haryana

Mar 10, 2023

Verified Support

Hi! Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and our respective team will assist you with your query. Regards, Team PayU

PayUMoney Customer Care

from Gurgaon, Haryana

Mar 11, 2023

Verified Support

Hi,

Please note that this is a successful transaction via Payu Id - [protected] at our end, the amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - 41020_230224:83 in order to get the status at their end.

Regards,
Team PayU