PayUMoney — Failed transaction 10 days back has not been refunded as yet | |||
I have made a purchase from bigbasket.comand have chosen to pay the bill via PayUMoney gateway. Entered my Cradit card details and authenticated at bank's end. The transaction succeeded from bank which means PayUMoney got paid by bank but it failed while returning back to merchant (bigbasket.com). I had to do another transaction to complete the payment as merchant confirmed that they haven't received the payment. I have wrote to PayUMoney on the same day but the response from the company is delayed. Now I am starting to worry when will i get my refund. Was this information helpful? | |||
PayUMoney customer support has been notified about the posted complaint. | |||
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