PayUMoney — My payment was deducted but not received to my college.

DhruvJangraaaa

from New Delhi, Delhi

Aug 6, 2023

Address:

I don't know

Yesterday (05 August, 2023) I submitted my college fees through Payu at 12:00 PM. The payment was deducted instantly but not received in my college account.

I paid it through UPI option, and I generated QR code and then scan and pay it. The amount is Rs.12, 000. I paid through Gpay option.

UPI Transaction ID[protected]
Google Transaction ID - CICAgNC6Ik-vcw

From; [protected]@okaxis
To: amitydirectorateofdistanceandonleeducation.[protected]@hdfc

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PayUMoney Customer Care

from Gurgaon, Haryana

Aug 21, 2023

Verified Support

Hi!

As checked, this is a successful transaction via PayU Id - [protected] at our end and the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly to get the status at their end.

Regards,
Team PayU