PayUMoney — Order 1337 via Next-Hand not received

PayUMoney — Order 1337 via Next-Hand not received

T Teradyne123 from Delhi, Delhi May 12, 2021 May 17, 2021 This thread was updated on May 17, 2021

Hi, This is Anand here. I placed order 1337 for phone via Next-Hand website and paid inr 1449 via payu india Till now order not received and no response from next hand team. Please help. Thanks. Anandp +1 photos Was this information helpful? No (0) Yes (0)
PayUMoney customer support has been notified about the posted complaint.
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PayUMoney Customer Care

from Gurgaon, Haryana

May 12, 2021

Verified Support

Hi,

Please help us with the needful PayU Payment ID or share the below details for assistance.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card

Teradyne123's [Complaint's author] reply, May 14, 2021

Please find the details attached. I used my HDFC account lakdikapul branch NetBanking to pay. 1449 inr

Teradyne123

from Delhi, Delhi

May 14, 2021

Hi team,
Please find my hdfc transaction, payment of 1449 inr to payu
Please help to refund

Thanks.
Anandp

PayUMoney Customer Care

from Gurgaon, Haryana

May 17, 2021

Verified Support

Hey, this is a successful TXN via PayUmoney Payment ID [protected] at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product//Refund/Cancellation you are requested to contact the merchant directly to get the status at their end.

Teradyne123's [Complaint's author] reply, May 18, 2021

Hi team,
This looks like a cheating and fake one by merchant. They not responding at all and their email also bounces. I need your fullest help for refund.
Thanks
Anand