PayUMoney — PayU not releasing my settlements

PayUMoney — PayU not releasing my settlements

D Devaraj1 Sep 15, 2023 Sep 18, 2023 This thread was updated on Sep 18, 2023

My merchant I'd is 8645826 I am devaraj from Coimbatore, Tamil Nadu. I was using PayU payment gateway for my business for the past 1 year. I own a registered event management company. Last year Sep'22, PayU made hold on my account and they locked my funds. They asked me to wait for 210 days to release the settlements. I tried contacting them multiple times. But there was no proper response from them. PayU is holding my 686106 INR. Please help me to get my funds back from Payu. Was this information helpful? No (0) Yes (0)
PayUMoney customer support has been notified about the posted complaint.
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PayUMoney Customer Care

from Gurgaon, Haryana

Sep 18, 2023

Verified Support

Hi! As informed you by our team on ticket id FW[protected], we have received a cyber complaint against the PayU IDS: [protected]. Please provide Invoice/Bill/Receipt and Proof of Delivery for the same.

Also, kindly brief the line of business. Please share the invoices for the same.

We also require clean chit from cybercell to move forward regarding settlement of amount.

Thanks and Regards,
PayU