Address: | Bangalore, Karnataka |
Hello Sir,
I used to use payumoney as my payment gateway to do all my business transaction. I have seen that all big money which is more than 10k transaction, payumoney make money settlement delay more than 6 days. By making settlement delay payumoney used our business money as their fund.
Because of this payment settlement delay process, it make a barrier to my company business flow and we are loosing our client trust as payment process is defer day by day. I need compensation for making my business down by payumoney.
I used to contact them by sending email. But I didn't get any response from them as it seems there is no department to provide customer support.
here is the mail that I have send.
Money Settlement takes more than 4 days PJS Team[protected] To: [protected]@payumoney.com
Hi PayUMoney Team, I
would like to know why money settlement takes more than 4 days.
Settlement started from[protected] still today[protected], I have not
received any notification and money in my account. I am expecting at
least complete E2E notification to my mobile phone and email address. First 1Paid by: Sajid
Paid to: PANGAMBAM RANAJIT MEITEI
Payment ID:31005860
Status:Settlement in Progress
Suborder ID:[protected]Date
Action
Status
[protected]:56:37
Not Started
Not Started
[protected]:43:45
Transaction Initiated
Initiated
[protected]:45:28
Money Released to PayUMoney
Money with PayUMoney
[protected]:35:00
Payment Release Requested
Payment Release Requested
[protected]:50:07
Customer Released The Payment
Settlement in Progress
2nd oneDate
Action
Status
[protected]:06:50
Not Started
Not Started
[protected]:11:13
Transaction Initiated
Initiated
[protected]:11:55
Money Released to PayUMoney
Money with PayUMoney
[protected]:12:45
Customer Released The Payment
Settlement in Progress
Amount : Rs 3, 600.00I want this settlement asap. And I am expecting all settlement process should not take more than 2 working days. If you are agree for above I can used your payment for my business.Paid by: [protected]@gmail.com
Paid to: PANGAMBAM RANAJIT MEITEI
Payment ID:32538442
Status:Settlement in Progress
Suborder ID:[protected]ThanksRanajit PangambamCEO & Co-founderPJS Private LtdKoramangala 8th Block, Bangalore-560095Ph: [protected]
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