[Resolved] PayUMoney — refund for forex card payment made through indusind bank website
B
brindajeet singh
from Mohali, Punjab
Address:
Mohali, Punjab, 140603
Hi, my name is brindajeet siingh from zirakpur mohali punjab, i just made a payment for a forex card of indusind bank through payu and in the meanwhile the page got expired however i still got a messsage of payment deduction from my hdfc bank of 4501 inr. Request you to kindly credit the same back to my account. Please do it urgently as i have to travel aboroad immediately and need to buy a forex card. My mobile number is [protected].
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2018
Complaint marked as Resolved
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Jul 06, 2018
PayUMoney Customer Care's response Hi Brindjeet,
We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Please note that this is a successful TXN via PayUmoney Payment Id - 7116833845 at our end, the amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Transaction I'd-[protected]IGADURBOW3
Please note that this is a successful TXN via PayUmoney Payment Id - 7116833845 at our end, the amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly.
Regards,
Team PayU