Peninsular Honda — bad service for my car

Address:	682304
Website:	www.peninsularhonda.in

With all respect, yesterday i given my car mobilio (Kl-55-r-717 vehicle no) for the service at your dealer peninsular honda, nh 47, maradu p. O, cochin-682304

Your service department has been unable torepair on my car,

On 17th april 2018 i dropped off my car, at the above show room and they taken 2 days for service and even after the service diesel is leaking from fuel tank, as per adviser confirmation there was an faulty with some petrol pump washer or some oaring and it needs to be replace but they are not keeping stock and his explanation for that was very rare item so we will not keep that kind of item. Really don't know what he mean by that. Let customer suffer we don't wanna keep dead money items. Do this assures you people giving while sealing the cars? Even i experienced shortage of head light bulb before from same team. Do it's at rare item?

When i picked up the car, your employee assured me that it was in complete working order. Thus, i paid almost rupees 17000 only to find that your employees did not make the repairs, and the still doesn’t operate. I spoke with who told me, "we've done the best we could. Take it elsewhere if you're not happy."

I'm certainly not happy, service adviser is giving different advice and technicians are giving different advice. Very shame to know that you are keeping such very discomfited team for attending the calls. What this all shows?

Your company's lack of service and professionalism is unacceptable to me. You may reach me at [protected] to discuss this matter further. I expect to hear from you.