Peninsular Honda — service

Address:

Thiruvananthapuram, Kerala

Sir
I purchased a wrv petrol version (Kl 01 ce 9357) from your dealer peninsular honda, thiruvananthapuram in the month of february 2018. But the service is too bad and not proper. From the first service itself i faced bad experience. No body of the official in the service of peninsular honda never keep the assurance to pick the vehicle, nor they keep the time.
I booked service on 13/8/18 through phone on 10/8/18 and gave specific instruction that before 9.30 am u should entrust some body to pick the vehicle, otherwise i can't hand over the vehicle for service because i want to go to my office.
The service official assured me that they will do.
After 10.30 am some body contact me and informed me that some body is entrusted to take the vehicle.
This is which i faced in my first service also. The service official of peninsular honda is highly irresponsible and they are insulting me.
So i here by request you to do the needful as at the earliest.