Professional Courier — Not received my courier after 15 days also

Address:

Bangalore, Karnataka

VNB2343807 The above courier had sent on[protected] to Bangalore to the below address Nirmalin Vasanth Bangalore 560024 Till now i have not received my courier and if i call to your people no proper response. They are telling we have not received but i have the screen shot of the staus on their webpage saying that the courier reached to the location Please take action on this immediately and i want my courier with in a day or 2. Regards Nirmalin Vasanth