Professional Courier — Parcel not delivered by Courier company

Address:

Karumandapam, Trichy , Tamilnadu-620001

The Professional courier located at Karumandapam, Trichy, Tamilnadu

The telephoned and said the courier will not be delivered at your home location, come and collect if you required.

Date on incident[protected]
[protected] is the client number

The parcel was came from Coimbatore, Tamilnadu.

My question is if they are not able to deliver the address furnished in the courier then they should tell during booking time itself. We are paying to deliver the courier at door step.