[Resolved]  Professional Couriers — lost of item in the courier transit

Address:

Pune, Maharashtra

My brother has booked a parcel at Kurnool (Andhra Pradesh) Professional courier branch office to send to Pune. He has put 7 small boxes in a big box made of card board. The professional courier head office in pune, initially told they will deliver at my place, but later they called me to pickup my parcel from their branch office at Nanded Phata, Pune, since they don't have delivery to my place, but their website shows they have service and door delivery to my place. After collecting my box at their branch office, I have opened at my place. I clearly see a long cut at the side of the big box and one box is missing. The box contain some solid food item (Sweets). My brother told me he packed the big box with brown cello tape. But the profesional courier staff, packed with another thick plastic cover, to close the cut they made. this is a clear theft case by professional courier staff, I request you all please don't choose Professional courier to send any of your Parcels. I request the authorities, to file a theft case against the Professional courier staff and ban the company from the courier services. I will give all the details, if you want to further proceed to file a theft case against these culprits.