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PayTM Customer Care‘s Profile

Send Message PayTM Customer Care
Member since Mar 7, 2011
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Posting History
Paytm - Transaction failed but cut off from my account [Comment in Complaint]
Dear Sundhareswaren, We have also confirmed that your last transaction of Rs. 850 was failed and the amount was refunded to your Paytm Cash account. Later, you used this amount in your further transactions on Paytm as follows: Order number: 152141345 Amount: Rs. 450 Date of transaction: 08 Oct'13 Recharged number: 9283567178 Order number: 159095012 Amount: Rs. 100 Date o...
Paytm - Transaction failed but cut off from my account [Comment in Complaint]
Dear Sundhareswaren, We regret for your inconvenience. The transaction amount of Rs. 450 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com. You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer. Should...
Paytm - Refunded my balance [Comment in Complaint]
Dear Ankur, We regret for your inconvenience caused due to failure of recharge. This is to inform you that amount of Rs. 550 was refunded in your Paytm Cash account. I further checked and it looks like you've used this amount for a transaction on Paytm. The details of the transaction are mentioned below: Order number: 178831277 Amount: Rs. 550 Date of transaction: 20 Dec'...
Paytm - Refunded my balance [Comment in Complaint]
Dear Imran, We are very sorry to read your issue here. Best way to resolve any concern is to send an email to care@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. We have checked all our records for your account for last two months. The details of your account history has been sent to you at you registered email id "imran_3313@ovi.com" aga...
Paytm.com - wrong deduction [Comment in Complaint]
Dear Customer, We are very sorry to read your issue here. Best way to resolve any concern is to send an email to care@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise! Amount of Rs 251 has been refunded to your Paytm Cash bal...
Paytm - Refunded my balance [Comment in Complaint]
Dear Customer, We are happy to assist you. Amount of Rs 60 was refunded to your Paytm account. Later the fund was used against order number 164081698 and 166483163. Should you require any other assistance, please send us a mail at care@paytm.com. Best Regards, Paytm Customer Care care@paytm.com...
Paytm - Transaction failed but cut off from my account [Comment in Complaint]
Dear Customer, We are very sorry for the inconvenience caused to you. Please note that amount of Rs 50 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com. Should you require any other assistance, please send us a mail at care@paytm.com. Best Regards, Paytm Customer Care care@paytm.com...
Paytm - Money not refunding [Comment in Complaint]
Dear Customer, We are very sorry for the inconvenience caused to you. Please this was happened due to some technical issues. We will make sure this will not happen in future.Hope your issue has been resolved. Should you require any other assistance, please send us a mail at care@paytm.com. Best Regards, Paytm Customer Care care@paytm.com...
Paytm - Recharge not done yet - Paytm order no: 169084244 [Comment in Complaint]
Dear Customer, We are very sorry to read your issue here. Best way to resolve any concern is to send an email to care@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise! Amount of Rs 500 has been refunded to your Paytm Cash bal...
Reliance GSM And Paytm Online Recharge Company - Recharge did not go through even money got deduted form my bank account. [Comment in Complaint]
Dear Customer, We are very sorry to read your issue here. Best way to resolve any concern is to send an email to care@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise! Amount of Rs. 20 has been refunded to your Paytm Cash balan...
Paytm - Refunded my balance [Comment in Complaint]
Dear Customer, We are very sorry to read your issue here. Best way to resolve any concern is to send an email to care@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise! Amount of Rs. 10 has been refunded to your Paytm Cash balan...
Idea Cellular Ltd - Idea Data plan - 1GB data for Rs 125 for 30 days [Comment in Complaint]
Dear Customer, We are very sorry to read your issue here. We have checked and got to know that the details shared on our website are exactly same as it is available on official website of Idea (see attached screenshot). In fact, the amount of talk time or any other benefit that you may receive for a particular recharge value is controlled entirely by operators. Moreover, we have also h...
Paytm - Money not refunding [Comment in Complaint]
Dear Customer, We are very sorry to read your issue here. Best way to resolve any concern is to send an email to care@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. We’ve checked and it shows up as a successful recharge on our system against Order Id 162143467. However, the mobile number that you have recharged is 9917146369 instead of 991714639...
Paytm - 2 Transaction Failure of Rs 2607 (Total Amount - Rs 5414) - Not Refunded even after 3 Weeks [Comment in Complaint]
Dear Customer, We are very sorry to read your issue here. Best way to resolve any concern is to send an email to care@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise! It indicates that two refund transactions for Rs. 2617 each...
Paytm - Transaction failed but cut off from my account [Comment in Complaint]
Dear Customer, We are very sorry to here your issue. Please be informed that we do not asked for bank statement over a phone call. We would like you to share the contact no. from which you received this call. In order to resolve this issue and to raise an investigation for the same, we require your bank statement since 28.09.2013 to till the date. Make sure, it must be in PDF format. Y...
Paytm - BSNL POST PAID MOBILE BILL PAYMENT [Comment in Complaint]
Dear Customer, We are very sorry to read your issue here. Best way to resolve any concern is to send an email to care@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your payment. That’s our promise! We have checked with the operator and they have confirmed ...
Paytm - pending of my BSNL post paid bill [Comment in Complaint]
Dear Customer, We are very sorry to read your issue here. Best way to resolve any concern is to send an email to care@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your payment. That’s our promise! We have checked with the operator and they have confirmed ...
Paytm - vodafone recharge failed [Comment in Complaint]
Dear Customer, We are very sorry to read your issue here. Best way to resolve any concern is to send an email to care@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise! Please let us know the registered mobile number and the P...
Idea Cellular Ltd - Idea Data plan - 1GB data for Rs 125 for 30 days [Comment in Complaint]
Dear Customer, We are very sorry to read your issue here. Best way to resolve any concern is to send an email to care@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise! Please note that your issue has been forwarded to the con...
Paytm - vodafone mobile recharge. [Comment in Complaint]
Dear Customer, We are very sorry to read your issue here. Best way to resolve any concern is to send an email to care@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise! Amount of Rs 250 has been refunded to your Paytm Cash bal...
Paytm - Transaction failed but cut off from my account [Comment in Complaint]
Dear Customer, We are very sorry to read your issue here. Best way to resolve any concern is to send an email to care@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. I’m sorry that the payment for your mobile # 9706045634 did not happen. In fact our system received a delayed response from your bank’s online system stating the amount has bee...
Paytm - Fraud in Recharge [Comment in Complaint]
Dear Customer, We are very sorry to read your issue here. Best way to resolve any concern is to send an email to care@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise! We have checked with the operator and they have confirmed...
Paytm - Recharge Amount not added [Comment in Complaint]
Dear Customer, We are very sorry to read your issue here. Best way to resolve any concern is to send an email to care@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise! We have checked your Order history on www.paytm.com. We r...
Paytm - Fraud transactions charged on my debit card [Comment in Complaint]
Dear Customer, We are very sorry to read your issue here. As informed earlier, We can not furnish you beneficiary details unless and until it is requested by your bank or any other cyber cell agency. You are requested to contact your bank or any other cyber cell agency regarding the same. Should you require any other assistance, please send us a mail at care@paytm.com. Best Regards, ...
Paytm - Fraud transactions charged on my debit card [Comment in Complaint]
Dear Customer, We are very sorry to read your issue here. Best way to resolve any concern is to send an email to care@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise! We are sorry to hear this.We can not furnish you benefici...

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